Privacy Policy

We may collect information you provide directly, including your name, email address, phone number, property address, service requests, preferred appointment times, and any details you share in messages or scheduling forms.

We also collect limited technical and usage information automatically, such as device and browser data, IP address, pages visited, referral sources, and interactions with our website or scheduling experience.

If you book an inspection, additional information may be collected through our service providers to support appointment confirmation, calendar invites, payment coordination, inspection reporting, or follow-up communication.

Our website uses cookies, pixels, and similar technologies to understand website activity and improve our marketing. This site includes the Meta Pixel, which may collect or receive information from your browser and device to help us measure ads and understand visits to our pages.

Third-party scheduling, hosting, and analytics tools may also place cookies or collect diagnostic data when you interact with embedded calendars, forms, or hosted content. Your browser settings may allow you to limit some of these technologies, though parts of the site may not function as intended if disabled.

We do not sell your personal information for money. We may share information with trusted service providers that help us run our business, including website hosting, scheduling platforms, customer communication tools, reporting systems, advertising providers, and payment or business operations vendors.

We may also disclose information when required by law, to respond to legal process, to protect rights and safety, or in connection with a business transfer such as a merger, acquisition, or asset sale.

We retain information for as long as reasonably necessary to provide services, maintain business records, meet legal obligations, resolve disputes, and enforce agreements.

We use reasonable administrative, technical, and organizational safeguards to protect information. However, no website, transmission method, or storage system can be guaranteed to be completely secure.

You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to applicable law and operational requirements.

You can opt out of marketing emails by using the unsubscribe link where available, and you may limit cookies through your browser settings. If you are a Virginia resident or live in another state with privacy rights, you may also have additional rights under applicable law.